Expedia Connectivity Blog


Bedding and Occupancy Configurations are Getting Better: What You Need to Know

bedding occupancy enhancements
Expedia is enhancing the bedding and occupancy configuration for room types so we can better represent the diversity of lodging bedding options. Together with our lodging partners this will allow us to deliver a better guest experience through standardization and improved accuracy.

What changed?
The new configuration impacts the Booking Notification API, Booking Retrieval API, and Product API*. For bookings, we will continue to send bed-type information in the special request field. Please refer to the API documentation for updated specifications: Booking Notification API or Booking Retrieval API.

What does this mean and what do I need to do?
To avoid failed bookings and ensure the correct bed type is communicated to the front desk, you must pass the bed type to the PMS via free-text string rather than by code.

If you use the Expedia Booking Notification API or the Expedia Booking Retrieval API, ensure that:
  • Your system accepts a bed-type description as free-form text and pass it on to the hotelier (PMS) as a string rather than a code.
  • Your system accepts any bed-type code (ex. code 1.5 for multiple beds).

Note: For room types with multiple bedding options such as “1 king bed” or “2 double beds,” the bed-type code might not match the bed type reflected in the free-text. The bedding option selected by the customer will be sent in the free-text special request. As long as your system is capable of ignoring the code and consuming only the bed-type description this should not be an issue.

** We’ve replaced the 256 codes currently available for sending Expedia bed-type information with a simplified set of codes and attributes. If you use the Product API, you can create a room type with the new bedding and occupancy configuration through the API. Please refer to the Expedia Product API documentation for examples.

Expedia QuickConnect APIs Users: Important Changes Required

url change
We would like to inform our Expedia QuickConnect users that we're working on changes that will require updates by our users.

New domain name for Expedia QuickConnect APIs Using Dynamic IP Addressing

At Expedia we strive to build the best and most robust APIs in order to make sure you and your customers can run your business without disruption. As part of our next upgrade, on February 28th, 2017, we plan to replace the current production domain for the Expedia QuickConnect services (https://ws.expediaquickconnect.com/) with a new one: https://services.expediapartnercentral.com/

We kindly ask you to adopt the new domain before February 28th, 2017. The new endpoints are available today.

With this new domain, the IP addresses will dynamically change over time and therefore you should use our fully qualified domain name. Please do not attempt to configure connectivity based on an IP address.

Here’s how the different paths to EQC messages are changing:

Replace PARR with the more modern Product API

Several months ago we have introduced the Product API. In addition to read room type and rate plan setting, the new API allows you to create and modify products and thus drive efficiency for you and your customers. We invite you to take a look at the Product API on https://expediaconnectivity.com/developer.

Going forward, EQC PARR API will not be enhanced with new features.

If you are using EQC PARR for the availability and rates retrieval feature, stay tuned. We will have more updates for you in 2017.

New self-service test property assignment tool; EQC Simulator to be retired

We’re excited to announce the release of a new feature enabling you to reserve test properties for all your testing needs. This new self-service feature allows for more robust and complete testing. Log in to https://expediaconnectivity.com/test-properties/ with your EPC user credentials to get started. If you need to reserve a test property, and you forgot your password, please use the “forgot password” of the https://www.expediapartnercentral.com login page. If you forgot your username, please reach out to hothelp@expedia.com to obtain it.

Expedia will proceed with decommissioning the Expedia QuickConnect Simulator for EQC AR, BR, BC and PARR applications. The simulators will go offline on January 27th, 2017. Please make sure to use the new test property assignment feature for all your testing needs going forward.

For any questions or concerns about these changes, please reach out to our support specialists at eqcss@expedia.com.

Expedia Connectivity Partner Hackathon

40+ futurists gathered in Prague to brainstorm, create and present their solutions to drive more bookings and revenue for hotels, using current and experimental APIs.

The hackathon provided us direct feedback: nearly 50 actionable improvements. Our teams are busy converting these into working solutions to drive increased benefits to hoteliers and simplify adoption of our API's.

We invite you to watch this video that captures the vibe, energy and productivity of this event.

1st Place: creating an image management tools for hotels to bulk upload, identify and categorize images.

2nd Place: creating a mobile application for hotels to optimize their visibility and room production in Expedia's market place.

3rd Place: SWITCH.CM creating a rapid onboarding application based on externally available information about hotels.

All-Inclusive Award: integrated most number of APIs into their project Tourisoft

Prêt-a-Porter Award x 2: developed the most production-ready application Edwardian Hotels JumboTours

Happy Traveller Award: solved the biggest customer pain B2B/C Hostaway

Coolest Gizmo Award: a beautiful example of the Internet of Things (IoT) HotelOGA

Are you ready for Value Add Promotions?

value add
What are Value Add Promotions? This new promotion allows properties to create travel deals that provide additional value without lowering room rates. For example, free spa credits or a free breakfast with a booking.

When are Value Add Promotions Going Live? Expedia is expanding Value Add Promotions to all of our Global Partners in July and we are requiring all of our Connectivity Partners to support Value Add Promotions by July 15th.

What Does this Mean? Your customers will be invited to create Value Add Promotions for Expedia Brand Websites. To be successful, your systems must consume and pass the relevant information down to the PMS so that your customers can view Value Add information in the reservation details when checking in their guests.

How Does it Work? Value Add Promotions information is being passed to you in bookings in a new Special Request field. Expedia previously sent 5 Special Request fields already, and we are simply adding a 6th Special Request field for Value Adds information. Many Connectivity Partners who support Value Adds have found either no work or very limited work was required.

For Partners on Expedia QuickConnect (EQC) – Specifics on Value Adds and the new Special Request 6 field can be found in the Expedia QuickConnect Booking Retrieval API Definition section. A specific examples of Special Request 6 in the XML can be found in the Sample Messages sections.

For Partners on Booking Notification – Specifics on Value Adds and the new Special Request 6 field can be found in the "Hotel Reservation Notification RQ/RS" section of the Booking Notification API Definition.

What To Do Today? Review the EQC Booking Retrieval specification to make sure that you can support the new Special Request field to support this critical feature in Expedia Bookings. If you cannot support it yet please designate time for your teams to work on making any mapping changes or updates required to support it by July 15th, 2016.

PMS is the Key! Consuming the Special Request field is not enough on its own. It is critical that the Value Add information is also passed to all of the PMS providers you connect with.

Don’t Wait to Take Action! Supporting Value Add Promotions is a requirement for certification. Please take a minute to let us know where you are in the process of adopting Value Adds here. If you cannot support Value Add Promotions at this time, please contact your Account Manager or EQC Self Service. We will work with you to ensure you are prepared by July.

We trust you will be able to adjust your integration with Expedia quickly and in time to provide the added benefits to your customers. If you have any questions please do not hesitate to contact EQC Self Service or your Account Manager.

Thank you
Value Add Team

Delete those old rate plans

While there are many things that change in the world of Expedia Connectivity, there are a few things that will likely remain the same. First is that we will continue to look for ways to make it easier for you to do business with us. The second is that we will deliver new functionality incrementally.

Last year when we released the Product API, we made it possible for partners to create and modify rate plans. Naturally, over time, partners have inactivated rate plans that were no longer useful to them. These unused rate plans have an impact on response times and system processing. In addition, unused rate plans create confusion that can make it more difficult for hotel managers to update their room rates. This difficulty can result in costly errors.

As of a recent Product release, it is now possible to use the HTTP DELETE verb with the Product API to delete a rate plan. To begin using this new feature in your application and make life easier for hotel managers, please refer to the API documentation for Product Delete.
Product API Team